Shipping policy
Shipping Locations
- International shipping is available for select products. Additional fees may apply.
Processing Times
- Orders are processed within [1-3 business days].
- Orders placed on weekends or holidays will begin processing the next business day.
Shipping Options and Rates
- Standard Shipping: Delivery within [5-7 business days]
- Expedited Shipping: Delivery within [2-3 business days]
- Overnight Shipping: Delivery within [1 business day]
- Free shipping is available for some orders (Standard Shipping only).
Tracking Your Order
- Once your order ships, you’ll receive a confirmation email with tracking details.
- Use our [Track Your Order page] or the provided link to monitor your shipment.
International Shipping
- Delivery times may vary based on customs processing.
- Import duties, taxes, and fees are the responsibility of the recipient. Please check your local regulations.
Shipping Restrictions
- We do not ship to P.O. Boxes, APO/FPO addresses, certain countries.
- Certain items may have additional restrictions due to size, weight, or regulations.
Lost or Damaged Shipments
- If your order is lost or arrives damaged, please contact us within [7 days] of delivery at the number provided on our contact page.
- We’ll work with the carrier to resolve the issue or provide a replacement.
Contact Us
For any questions or concerns regarding shipping, please reach out to our customer support team at mothbutterfli@gmail.com.
Thank you for shopping with Mothbutterfli.store!